GPU hang when transcoding in plex
Issue is occurring on a new NUC 11 i5-113G57. Have tried several permutations ranging across Unbuntu (20.04, 20.10, 21.04), Mint (20.1), and Fedora (34). Currently running on Ubuntu 21.04 with 5.13 kernel and issue still occurs.
$ uname -a
Linux palpatine 5.13.0-051300-generic #202106272333 SMP Sun Jun 27 23:36:43 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 21.04
Release: 21.04
Codename: hirsute
Jul 6 10:00:44 palpatine kernel: [ 721.078120] i915 0000:00:02.0: [drm] Resetting vcs1 for preemption time out
Jul 6 10:00:44 palpatine kernel: [ 721.080029] i915 0000:00:02.0: [drm] GPU HANG: ecode 12:4:4ab6fff5, in Plex Transcoder [5127]
Jul 6 10:00:46 palpatine kernel: [ 723.030420] i915 0000:00:02.0: [drm] GPU HANG: ecode 12:4:4ab6fff5
Jul 6 10:00:46 palpatine kernel: [ 723.031441] i915 0000:00:02.0: [drm] Resetting vcs1 for stopped heartbeat on vcs1
Jul 6 10:00:46 palpatine kernel: [ 723.032014] i915 0000:00:02.0: [drm] Resetting chip for stopped heartbeat on vcs1
Jul 6 10:00:46 palpatine kernel: [ 723.226506] i915 0000:00:02.0: [drm] ERROR Failed to reset chip
Jul 6 10:00:46 palpatine kernel: [ 723.226554] i915 0000:00:02.0: [drm:add_taint_for_CI [i915]] CI tainted:0x9 by intel_gt_reset+0x209/0x230 [i915]
Jul 6 10:00:46 palpatine kernel: [ 723.433443] show_signal_msg: 21 callbacks suppressed
Jul 6 10:00:46 palpatine kernel: [ 723.433446] Plex Media Serv[4072]: segfault at 0 ip 0000000000000000 sp 00007f0781cb9778 error 14
Jul 6 10:00:46 palpatine kernel: [ 723.433450] Code: Unable to access opcode bytes at RIP 0xffffffffffffffd6.
Jul 6 10:01:00 palpatine kernel: [ 737.186001] Fence expiration time out i915-0000:00:02.0:Plex Transcoder<5127>:21ee!
Jul 6 10:01:06 palpatine kernel: [ 743.332039] Fence expiration time out i915-0000:00:02.0:Plex Transcoder<5318>:4!Have been discussing with other experiencing same issue on a plex forum thread. Response from developers is the issue needs to be raised upstream