Skip to content

Amd ryzen 7 4800H from kernel 6.2 crashes when the computer goes to sleep.

Brief summary of the problem:

The equipment works well in everyday work, but I can't let it go to sleep. When it goes to sleep, or I force it to sleep, it locks up and I can't do anything but turn it off from the power button. The Caps Lock letter starts flashing, and then I know my computer won't respond again.

Once I have switched off the power button and restarted, the computer starts working normally again.

Hardware description:

  • CPU: Ryzen 7 4800 H with Radeon Graphics
  • GPU: lspci -nn | grep VGA 04:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c6)
  • System Memory: 32 GB 3200 MHZ
  • Display(s): Laptop Slimbook ProX15 AMD
  • Type of Display Connection: Laptop

System information:

  • Distro name and Version: Mageia 9 RC PLasma Kde X86_64
  • Kernel version: Linux localhost 6.4.2-desktop-3.mga9 #1 (closed) SMP PREEMPT_DYNAMIC Sun Jul 9 08:43:17 UTC 2023 x86_64 GNU/Linux
  • Custom kernel: <TODO: e.g., N/A or Kernel from amd-staging-drm-next >
  • AMD official driver version: Card:ATI Volcanic Islands and later (amdgpu)

How to reproduce the issue:

  • Start the equipment.
  • Let it go to sleep or put it to sleep manually.
  • The computer locks and the Caps Lock key flashes.

Attached files:journal.txt

This Journal file, shows the report from the start of the equipment until I put it to sleep.

Log files (for system lockups / game freezes / crashes)

He found similar errors: Issue #2635 Issue #2602 (closed) Issue #2569