mmcli is not detecting my 4G dongle, ZTE device Vendor ID:: 19d2, Product ID: 1225
Submitted by Rajasekhar
Assigned to ModemManager bug user
Description
Created attachment 118758 mmcli logs
mmcli is not detecting my 4G Dongle. Dongle:: ZTE device, Vendor ID:: 19d2, Product ID: 1225 Please find the entire logs file "mmcli_logs_8_oct" attachment.
Log file contains the output of below commands.
- uname -r
- uname -a
- dpkg -l | grep -e modemmanager -e network-manager -e uuid
- ps -A | grep Manager
- lsusb
- cat /var/log/syslog
- dmesg
- ls -a1 /dev/ttyU*
- ls /dev/tty*
- mmcli -L
- mmcli -m 3
- mmcli -m /org/freedesktop/NetworkManager/Devices/3
- mmcli -S
Logs::
root@lappc-HP-xw4600-Workstation:/home/lappc# mmcli -L
No modems were found
root@lappc-HP-xw4600-Workstation:/home/lappc# root@lappc-HP-xw4600-Workstation:/home/lappc# mmcli -L
No modems were found
root@lappc-HP-xw4600-Workstation:/home/lappc# root@lappc-HP-xw4600-Workstation:/home/lappc# root@lappc-HP-xw4600-Workstation:/home/lappc# root@lappc-HP-xw4600-Workstation:/home/lappc# mmcli -m 3 error: couldn't find modem at '/org/freedesktop/ModemManager1/Modem/3' root@lappc-HP-xw4600-Workstation:/home/lappc# root@lappc-HP-xw4600-Workstation:/home/lappc# mmcli -m /org/freedesktop/NetworkManager/Devices/3 error: invalid path or index string specified: '/org/freedesktop/NetworkManager/Devices/3' root@lappc-HP-xw4600-Workstation:/home/lappc# root@lappc-HP-xw4600-Workstation:/home/lappc# root@lappc-HP-xw4600-Workstation:/home/lappc# root@lappc-HP-xw4600-Workstation:/home/lappc# mmcli -S successfully requested to scan devices root@lappc-HP-xw4600-Workstation:/home/lappc# root@lappc-HP-xw4600-Workstation:/home/lappc# mmcli -L
No modems were found
root@lappc-HP-xw4600-Workstation:/home/lappc# root@lappc-HP-xw4600-Workstation:/home/lappc# lsusb Bus 002 Device 006: ID 19d2:1225 ZTE WCDMA Technologies MSM Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 003: ID 03f0:0024 Hewlett-Packard KU-0316 Keyboard Bus 008 Device 002: ID 17ef:6019 Lenovo Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub root@lappc-HP-xw4600-Workstation:/home/lappc# lsusb Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 003: ID 03f0:0024 Hewlett-Packard KU-0316 Keyboard Bus 008 Device 002: ID 17ef:6019 Lenovo Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub root@lappc-HP-xw4600-Workstation:/home/lappc# lsusb Bus 002 Device 007: ID 19d2:1403 ZTE WCDMA Technologies MSM Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 003: ID 03f0:0024 Hewlett-Packard KU-0316 Keyboard Bus 008 Device 002: ID 17ef:6019 Lenovo Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub root@lappc-HP-xw4600-Workstation:/home/lappc# lsusb Bus 002 Device 007: ID 19d2:1403 ZTE WCDMA Technologies MSM Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 003: ID 03f0:0024 Hewlett-Packard KU-0316 Keyboard Bus 008 Device 002: ID 17ef:6019 Lenovo Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub root@lappc-HP-xw4600-Workstation:/home/lappc# root@lappc-HP-xw4600-Workstation:/home/lappc# root@lappc-HP-xw4600-Workstation:/home/lappc#
Attachment 118758, "mmcli logs":
mmcli_logs_8_oct
Version: 1.4