Borderlands 3, Batman Arkham Knight, Hotwheels Unleashed VK_ERROR_DEVICE_LOST
Update 2: Another OneXPlayer owner bas been having similar issues on Windows and it's potentially looking like hardware failure and not a driver bug. On Windows the user has a DXGI Device Hung error which matches my VK_Error_Device_Lost error on my end. Due to the Intel drivers being unstable on both platforms we will need someone else to verify these crashes on their end to eliminate the possibility of hardware issues. I am on Windows now and Hot wheels using an older Intel Driver is working without any crashes.
Update: Added crash log for Hot Wheels Unleashed, it has the same device lost error in the logs. Also added logs showing the problem is worsened in 21.3.2, I can't play any of these games at all without crashing.
Games effected:
Hotwheels Unleashed (log below) Final Fantasy XV (log below) Borderlands 3 (log below) Batman Arkham Knight (log below) Pummel Party Grand Theft Auto V (log below)
Before submitting your bug report:
- Check if a new version of Mesa is available which might have fixed the problem. Latest git fails to build on Pop OS 20.04, latest I could build was 21.3.2. I got the following error attempting to do so.
Dependency libdrm_intel found: NO found 2.4.107 but need: '>=2.4.109'
System information
- OS: Pop OS 20.04
- GPU: Intel Iris Xe 96 EU (OneXPlayer 16GB LDDR4 Ram)
- Kernel version: 5.15.xx (5.15.12 latest Ubuntu kernel not RC/Unstable)
- Mesa version: 21.2.2 (added 21.3.2 and 21.3.3 logs)
- Desktop manager and compositor: Mutter
If applicable
- Wine/Proton version: Proton Experimental/6.3.8 (ProtonGE variants tested as well)
Describe the issue
Hotwheels Unleashed, Batman Arkham Knight, Borderlands 3, Pummel Party, and a few other games play fine until they run into a device lost error. The time ranges between 1 minute to 20 minutes average.
Regression
In Borderlands 3 this doesn't appear to be a regression, but with other titles using the latest Mesa many games no longer get passed the initial start screen, one such game is Batman Arkham Knight. On Mesa 21.2.2 I can play the game until it crashes similarly to Borderlands 3 after between 1-10 minutes of play.
Log files as attachment
steam-637650_Mesa_21.3.3Kernel5.15.12log steam-397540.log steam-1271700.log steam-208650_21.3.2.log
Any extra information would be greatly appreciated
If requested I will attempt the latest build of Mesa again to assist with this bug report. I submitted a report to Valve over on their Proton Github and this is what they had to say.
DxvkSubmissionQueue: Failed to sync fence: VK_ERROR_DEVICE_LOST and MESA-INTEL: error: ../src/intel/vulkan/anv_device.c:3713: GPU hung on one of our command buffers (VK_ERROR_DEVICE_LOST) in your log hints that you're seeing a video driver issue, or simply that the game has some shaders that are prematurely tripping the video driver's gpu hang detector.