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  • #1661

Closed
Open
Created Sep 25, 2019 by Bugzilla Migration User@bugzilla-migration

[snb] GPU hang in gnome-shell

Submitted by Pavlo

Assigned to Intel 3D Bugs Mailing List

Link to original bug (#104044)

Description

Created attachment 135888 error file mentioned in dmesg output

Symptom : everything freezes and CPU fan start running full speed. Hardware reset require to restart computer.

..... [ 2245.973299] CPU2: Core temperature above threshold, cpu clock throttled (total events = 1) [ 2245.973301] CPU0: Package temperature above threshold, cpu clock throttled (total events = 1) [ 2245.973302] CPU3: Core temperature above threshold, cpu clock throttled (total events = 1) [ 2245.973304] CPU1: Package temperature above threshold, cpu clock throttled (total events = 1) [ 2245.973307] CPU3: Package temperature above threshold, cpu clock throttled (total events = 1) [ 2245.973312] CPU2: Package temperature above threshold, cpu clock throttled (total events = 1) [ 2245.976298] CPU2: Core temperature/speed normal [ 2245.976299] CPU0: Package temperature/speed normal [ 2245.976300] CPU1: Package temperature/speed normal [ 2245.976301] CPU3: Core temperature/speed normal [ 2245.976302] CPU3: Package temperature/speed normal [ 2245.976303] CPU2: Package temperature/speed normal [ 2802.661511] [drm] GPU HANG: ecode 6:0:0x85fffffc, in gnome-shell [1681], reason: Hang on rcs0, action: reset [ 2802.661512] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace. [ 2802.661513] [drm] Please file a new bug report on bugs.freedesktop.org against DRI -> DRM/Intel [ 2802.661514] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue. [ 2802.661514] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it. [ 2802.661515] [drm] GPU crash dump saved to /sys/class/drm/card0/error [ 2802.661581] drm/i915: Resetting chip after gpu hang [ 2805.664505] asynchronous wait on fence i915:[global]:e21d2 timed out [ 2810.656476] drm/i915: Resetting chip after gpu hang

Attachment 135888, "error file mentioned in dmesg output":
error

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