Skip to content

GitLab

  • Menu
Projects Groups Snippets
  • Help
    • Help
    • Support
    • Community forum
    • Submit feedback
    • Contribute to GitLab
  • Sign in / Register
  • L libfprint
  • Project information
    • Project information
    • Activity
    • Labels
    • Members
  • Repository
    • Repository
    • Files
    • Commits
    • Branches
    • Tags
    • Contributors
    • Graph
    • Compare
  • Issues 66
    • Issues 66
    • List
    • Boards
    • Service Desk
    • Milestones
  • Merge requests 8
    • Merge requests 8
  • CI/CD
    • CI/CD
    • Pipelines
    • Jobs
    • Schedules
  • Deployments
    • Deployments
    • Environments
    • Releases
  • Monitor
    • Monitor
    • Incidents
  • Packages & Registries
    • Packages & Registries
    • Container Registry
  • Analytics
    • Analytics
    • Value stream
    • CI/CD
    • Repository
  • Wiki
    • Wiki
  • Snippets
    • Snippets
  • Activity
  • Graph
  • Create a new issue
  • Jobs
  • Commits
  • Issue Boards
Collapse sidebar
  • libfprint
  • libfprint
  • Issues
  • #436

Closed
Open
Created Nov 13, 2021 by Tomasz Przerwa@tom.przerwa

06cb:00c9 listed as supported but it's not recognized

Hello, according to list of supprted devices and release notes Synaptics 06cb:00c9 is supported from version 1.90.5, but fprintd doen't recognize it:

$ lsusb 
...
Bus 003 Device 003: ID 06cb:00c9 Synaptics, Inc. 
...

$ dpkg -l | grep fprint
ii  fprintd                                    1.90.9-1build1                      amd64        D-Bus daemon for fingerprint reader access
ii  libfprint-2-2:amd64                        1:1.90.7+git20210222+tod1-0ubuntu3  amd64        async fingerprint library of fprint project, shared libraries
ii  libpam-fprintd:amd64                       1.90.9-1build1                      amd64        PAM module for fingerprint authentication through fprintd

$ fprintd-enroll 
Impossible to enroll: GDBus.Error:net.reactivated.Fprint.Error.NoSuchDevice: No devices available

$ sudo systemctl status fprintd.service
○ fprintd.service - Fingerprint Authentication Daemon
     Loaded: loaded (/lib/systemd/system/fprintd.service; static)
     Active: inactive (dead)
       Docs: man:fprintd(1)

lis 13 19:11:36 adifek-spectre systemd[1]: Starting Fingerprint Authentication Daemon...
lis 13 19:11:37 adifek-spectre fprintd[6272]: Corrupted message received
lis 13 19:11:37 adifek-spectre fprintd[6272]: Ignoring device due to initialization error: unsupported firmware version
lis 13 19:11:37 adifek-spectre systemd[1]: Started Fingerprint Authentication Daemon.
lis 13 19:12:07 adifek-spectre systemd[1]: fprintd.service: Deactivated successfully.

syslog:

Nov 13 19:12:32 adifek-spectre dbus-daemon[882]: [system] Activating via systemd: service name='net.reactivated.Fprint' unit='fprintd.service' requested by ':1.135' (uid=1000 pid=6293 comm="fprintd-enroll " label="unconfined")
Nov 13 19:12:32 adifek-spectre systemd[1]: Starting Fingerprint Authentication Daemon...
Nov 13 19:12:32 adifek-spectre kernel: [ 1236.287132] usb 3-9: reset full-speed USB device number 3 using xhci_hcd
Nov 13 19:12:32 adifek-spectre fprintd[6296]: Corrupted message received
Nov 13 19:12:32 adifek-spectre fprintd[6296]: Ignoring device due to initialization error: unsupported firmware version
Nov 13 19:12:32 adifek-spectre dbus-daemon[882]: [system] Successfully activated service 'net.reactivated.Fprint'
Nov 13 19:12:32 adifek-spectre upowerd[1242]: treating change event as add on /sys/devices/pci0000:00/0000:00:14.0/usb3/3-9
Nov 13 19:12:32 adifek-spectre systemd[1]: Started Fingerprint Authentication Daemon.
Nov 13 19:12:32 adifek-spectre upowerd[1242]: treating change event as add on /sys/devices/pci0000:00/0000:00:14.0/usb3/3-9
Nov 13 19:13:03 adifek-spectre systemd[1]: fprintd.service: Deactivated successfully.

my hw-probe: https://linux-hardware.org/?probe=5e12700971

I'd be happy to provide any additional info.

Edited Nov 13, 2021 by Tomasz Przerwa
Assignee
Assign to
Time tracking