Fingerprints not getting deleted from device?
Hi, I'm getting an error that reports my finger is too similar to another, yet there aren't any fingerprints currently saved. I'm not the only one with this issue, as it seems there are few reports of this issue at the framework laptop community. Here is my post. There is also a user here with the same issue. Sorry if my post is formatted improperly, this is my first time reporting an issue ever.
Sep 15 19:42:07 fedora fprintd[3743]: D-Bus service launched with name: net.reactivated.Fprint
Sep 15 19:42:07 fedora fprintd[3743]: Requesting device 'Goodix MOC Fingerprint Sensor' authorization for method ListEnrolledFingers from :1.226
Sep 15 19:42:07 fedora fprintd[3743]: Getting authorization to perform Polkit action net.reactivated.fprint.device.setusername
Sep 15 19:42:07 fedora fprintd[3743]: Getting authorization to perform Polkit action net.reactivated.fprint.device.verify
Sep 15 19:42:07 fedora fprintd[3743]: Authorization granted to Goodix MOC Fingerprint Sensor to call method 'ListEnrolledFingers' for device :1.226!
Sep 15 19:42:07 fedora fprintd[3743]: file_storage_discover_prints() for user 'test' in '/var/lib/fprint/test/goodixmoc/UIDredacted_XXXX_MOC_B0'
Sep 15 19:42:07 fedora fprintd[3743]: scan_dev_storedir(): opendir("/var/lib/fprint/test/goodixmoc/UIDredacted_XXXX_MOC_B0") failed: Error opening directory “/var/lib/fprint/test/goodixmoc/UIDredacted_XXXX_MOC_B0”: No such file or directory
Sep 15 19:42:12 fedora fprintd[3743]: Requesting device 'Goodix MOC Fingerprint Sensor' authorization for method Claim from :1.229
Sep 15 19:42:12 fedora fprintd[3743]: Getting authorization to perform Polkit action net.reactivated.fprint.device.verify
Sep 15 19:42:12 fedora fprintd[3743]: Authorization granted to Goodix MOC Fingerprint Sensor to call method 'Claim' for device :1.229!
Sep 15 19:42:12 fedora fprintd[3743]: user 'test' claiming the device: 0
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_INIT_NUM_STATES entering state 0
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 0
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 1
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 1
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 2
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 2
Sep 15 19:42:13 fedora fprintd[3743]: Firmware type: APP
Sep 15 19:42:13 fedora fprintd[3743]: Firmware version: 01000262
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_INIT_NUM_STATES entering state 1
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 0
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES completed successfully
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 1
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 1
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 2
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 2
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_INIT_NUM_STATES completed successfully
Sep 15 19:42:13 fedora fprintd[3743]: Device reported open completion
Sep 15 19:42:13 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES completed successfully
Sep 15 19:42:13 fedora fprintd[3743]: Completing action FPI_DEVICE_ACTION_OPEN in idle!
Sep 15 19:42:13 fedora fprintd[3743]: claimed device 0
Sep 15 19:42:13 fedora fprintd[3743]: Requesting device 'Goodix MOC Fingerprint Sensor' authorization for method EnrollStart from :1.229
Sep 15 19:42:13 fedora fprintd[3743]: Getting authorization to perform Polkit action net.reactivated.fprint.device.enroll
Sep 15 19:42:13 fedora fprintd[3743]: Requesting device 'Goodix MOC Fingerprint Sensor' authorization for method ListEnrolledFingers from :1.230
Sep 15 19:42:13 fedora fprintd[3743]: Getting authorization to perform Polkit action net.reactivated.fprint.device.setusername
Sep 15 19:42:13 fedora fprintd[3743]: Getting authorization to perform Polkit action net.reactivated.fprint.device.verify
Sep 15 19:42:13 fedora fprintd[3743]: Authorization granted to Goodix MOC Fingerprint Sensor to call method 'ListEnrolledFingers' for device :1.230!
Sep 15 19:42:13 fedora fprintd[3743]: file_storage_discover_prints() for user 'test' in '/var/lib/fprint/test/goodixmoc/UIDredacted_XXXX_MOC_B0'
Sep 15 19:42:13 fedora fprintd[3743]: scan_dev_storedir(): opendir("/var/lib/fprint/test/goodixmoc/UIDredacted_XXXX_MOC_B0") failed: Error opening directory “/var/lib/fprint/test/goodixmoc/UIDredacted_XXXX_MOC_B0”: No such file or directory
Sep 15 19:42:15 fedora fprintd[3743]: Authorization granted to Goodix MOC Fingerprint Sensor to call method 'EnrollStart' for device :1.229!
Sep 15 19:42:15 fedora fprintd[3743]: start enrollment device 0 finger 7
Sep 15 19:42:15 fedora fprintd[3743]: [goodixmoc] FP_ENROLL_NUM_STATES entering state 0
Sep 15 19:42:15 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 0
Sep 15 19:42:15 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 1
Sep 15 19:42:15 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 1
Sep 15 19:42:15 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 2
Sep 15 19:42:15 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 2
Sep 15 19:42:15 fedora fprintd[3743]: [goodixmoc] FP_ENROLL_NUM_STATES entering state 3
Sep 15 19:42:15 fedora fprintd[3743]: Device reported finger status change: FP_FINGER_STATUS_NEEDED
Sep 15 19:42:15 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 0
Sep 15 19:42:15 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES completed successfully
Sep 15 19:42:15 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 1
Sep 15 19:42:15 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 1
Sep 15 19:42:15 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 2
Sep 15 19:42:18 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 2
Sep 15 19:42:18 fedora fprintd[3743]: Device reported finger status change: FP_FINGER_STATUS_NEEDED | FP_FINGER_STATUS_PRESENT
Sep 15 19:42:18 fedora fprintd[3743]: [goodixmoc] FP_ENROLL_NUM_STATES entering state 1
Sep 15 19:42:18 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 0
Sep 15 19:42:18 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES completed successfully
Sep 15 19:42:18 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 1
Sep 15 19:42:18 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 1
Sep 15 19:42:18 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 2
Sep 15 19:42:18 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES entering state 2
Sep 15 19:42:18 fedora fprintd[3743]: match, score: 23, study: 0
Sep 15 19:42:18 fedora fprintd[3743]: [goodixmoc] SSM FP_ENROLL_NUM_STATES failed in state 1 with error: Finger is too similar to another, try use a different finger
Sep 15 19:42:18 fedora fprintd[3743]: [goodixmoc] FP_ENROLL_NUM_STATES completed with error: Finger is too similar to another, try use a different finger
Sep 15 19:42:18 fedora fprintd[3743]: Device reported enroll completion
Sep 15 19:42:18 fedora fprintd[3743]: Device reported finger status change: FP_FINGER_STATUS_NONE
Sep 15 19:42:18 fedora fprintd[3743]: [goodixmoc] FP_CMD_NUM_STATES completed successfully
Sep 15 19:42:18 fedora fprintd[3743]: Completing action FPI_DEVICE_ACTION_ENROLL in idle!
Sep 15 19:42:18 fedora fprintd[3743]: enroll_cb: result enroll-unknown-error
Sep 15 19:42:18 fedora fprintd[3743]: Device reported an error during enroll: Finger is too similar to another, try use a different finger
Sep 15 19:42:18 fedora fprintd[3743]: Requesting device 'Goodix MOC Fingerprint Sensor' authorization for method EnrollStop from :1.229
Sep 15 19:42:18 fedora fprintd[3743]: Authorization granted to Goodix MOC Fingerprint Sensor to call method 'EnrollStop' for device :1.229!
Sep 15 19:42:18 fedora fprintd[3743]: Requesting device 'Goodix MOC Fingerprint Sensor' authorization for method Release from :1.229
Sep 15 19:42:18 fedora fprintd[3743]: Authorization granted to Goodix MOC Fingerprint Sensor to call method 'Release' for device :1.229!
Sep 15 19:42:18 fedora fprintd[3743]: Device reported close completion
Sep 15 19:42:18 fedora fprintd[3743]: Completing action FPI_DEVICE_ACTION_CLOSE in idle!
Sep 15 19:42:18 fedora fprintd[3743]: released device 0```