open bug: make the SLA deadline easier to understand
Upcoming deadlines: Instead of saying "3 days, 12 hours", say "In 3 days, 12 hours"
Overdue deadlines: Instead of saying "-3 days, 12 hours", say "3 days, 12 hours ago"
Upcoming deadlines: Instead of saying "3 days, 12 hours", say "In 3 days, 12 hours"
Overdue deadlines: Instead of saying "-3 days, 12 hours", say "3 days, 12 hours ago"