TGL: No video output on external monitor via HDMI interface on WD19
[Summary] No video output on an external monitor through HDMI/DP/Type-C-HDMI/Type-C-DP interface on WD19.
[Steps to reproduce]
- Connet WD19 to South Peak 13/15/15P series platform.
- Power on platform and boot into OS.
- Connect an external to WD19 through HDMI/DP/Type-C-HDMI/Type-C-DP interface.
- Go to Display settings page.
- Change the display mode to "Monitor/Join Displays" mode.
- No video output on the external monitor.
[Expected result] System can shows the screen on an external monitor through HDMI/DP/Type-C interface.
[Actual result] No video output and following error message is shows in dmesg.
error message: [ 392.402187] pipe_off wait timed out [ 392.402275] WARNING: CPU: 2 PID: 2050 at /home/hwang4/work/mainline/build/oem-5.6/focal/drivers/gpu/drm/i915/display/intel_display.c:1093 intel_disable_pipe+0x196/0x1e0 [i915] [ 392.402276] Modules linked in: nls_utf8 isofs uas usb_storage rfcomm ccm cmac algif_hash algif_skcipher af_alg bnep uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_common videodev btusb btrtl btbcm btintel bluetooth ecdh_generic ecc mc nls_iso8859_1 snd_hda_codec_hdmi mei_hdcp intel_rapl_msr snd_sof_pci snd_sof_intel_hda_common snd_soc_hdac_hda snd_sof_xtensa_dsp soundwire_intel soundwire_generic_allocation soundwire_cadence snd_sof_intel_hda snd_sof snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi soundwire_bus snd_soc_core snd_compress snd_hda_codec_realtek ac97_bus snd_hda_codec_generic snd_pcm_dmaengine x86_pkg_temp_thermal intel_powerclamp coretemp snd_hda_intel snd_intel_dspcfg snd_hda_codec kvm_intel snd_hda_core snd_hwdep kvm snd_pcm joydev dell_laptop ledtrig_audio snd_seq_midi snd_seq_midi_event dell_smm_hwmon snd_rawmidi crct10dif_pclmul ghash_clmulni_intel aesni_intel dell_wmi crypto_simd ath10k_pci cryptd glue_helper ath10k_core dell_smbios dcdbas [ 392.402298] snd_seq intel_cstate snd_seq_device ath snd_timer input_leds hid_sensor_als hid_sensor_rotation serio_raw snd mac80211 dell_wmi_descriptor wmi_bmof hid_sensor_accel_3d hid_sensor_gyro_3d hid_sensor_trigger soundcore industrialio_triggered_buffer kfifo_buf hid_sensor_iio_common cfg80211 industrialio mei_me libarc4 cros_ec_ishtp hid_multitouch mei cros_ec ucsi_acpi processor_thermal_device typec_ucsi intel_rapl_common intel_soc_dts_iosf typec int3403_thermal intel_hid int340x_thermal_zone acpi_pad mac_hid sparse_keymap acpi_tad int3400_thermal acpi_thermal_rel sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables autofs4 btrfs blake2b_generic zstd_compress raid10 raid456 async_raid6_recov async_memcpy async_pq async_xor async_tx xor raid6_pq libcrc32c raid1 raid0 hid_sensor_custom multipath linear hid_sensor_hub dm_mirror dm_region_hash intel_ishtp_loader dm_log intel_ishtp_hid hid_generic i915 nvme nvme_core rtsx_pci_sdmmc i2c_algo_bit drm_kms_helper syscopyarea [ 392.402318] crc32_pclmul psmouse e1000e sysfillrect sysimgblt fb_sys_fops cec rc_core i2c_i801 rtsx_pci intel_lpss_pci drm intel_lpss thunderbolt intel_ish_ipc idma64 virt_dma intel_ishtp vmd wmi i2c_hid hid video pinctrl_tigerlake pinctrl_intel [ 392.402327] CPU: 2 PID: 2050 Comm: Xorg Tainted: G W 5.6.0-1020-oem [bdw-u iommu] DMAR error -> GPU hang (#21 - closed)+dell [ 392.402328] Hardware name: Dell Inc. Latitude 5520/, BIOS 99.1.37 07/31/2020 [ 392.402355] RIP: 0010:intel_disable_pipe+0x196/0x1e0 [i915] [ 392.402357] Code: 6a 00 8d b4 0a 08 00 07 00 31 c9 ba 00 00 00 40 e8 3f 62 f8 ff 85 c0 5a 0f 84 09 ff ff ff 48 c7 c7 1e 00 91 c0 e8 0a 5f 88 d6 <0f> 0b e9 f6 fe ff ff 85 d2 0f 84 66 ff ff ff b9 01 00 00 00 89 c2 [ 392.402358] RSP: 0018:ffffaed341fe39e0 EFLAGS: 00010286 [ 392.402359] RAX: 0000000000000000 RBX: ffff8e6ef2920000 RCX: 0000000000000007 [ 392.402360] RDX: 0000000000000000 RSI: 0000000000000086 RDI: ffff8e6f07699800 [ 392.402360] RBP: ffffaed341fe3a10 R08: 00000000000005cb R09: 0000000000000001 [ 392.402361] R10: ffffaed340137d90 R11: 0000000000000001 R12: 0000000000071008 [ 392.402361] R13: ffff8e6ef29207b0 R14: ffff8e6efd3ab000 R15: ffff8e6f03081000 [ 392.402363] FS: 00007f4c05738a80(0000) GS:ffff8e6f07680000(0000) knlGS:0000000000000000 [ 392.402363] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 [ 392.402364] CR2: 00007f66680063c8 CR3: 0000000235b72001 CR4: 0000000000760ee0 [ 392.402365] PKRU: 55555554 [ 392.402365] Call Trace: [ 392.402392] intel_mst_post_disable_dp+0x6a/0x230 [i915] [ 392.402417] intel_encoders_post_disable+0x83/0xa0 [i915] [ 392.402440] hsw_crtc_disable+0x22/0x30 [i915] [ 392.402462] intel_old_crtc_state_disables.isra.156+0x127/0x180 [i915] [ 392.402485] intel_atomic_commit_tail+0xa6c/0x14e0 [i915] [ 392.402488] ? flush_workqueue_prep_pwqs+0xfa/0x130 [ 392.402490] ? flush_workqueue+0x198/0x3c0 [ 392.402512] intel_atomic_commit+0x2f9/0x370 [i915] [ 392.402528] drm_atomic_commit+0x4a/0x50 [drm] [ 392.402540] ? drm_atomic_commit+0x4a/0x50 [drm] [ 392.402550] drm_atomic_connector_commit_dpms+0xef/0x100 [drm] [ 392.402561] drm_mode_obj_set_property_ioctl+0x1a4/0x2e0 [drm] [ 392.402573] ? drm_connector_set_obj_prop+0x80/0x80 [drm] [ 392.402584] drm_connector_property_set_ioctl+0x3f/0x60 [drm] [ 392.402593] drm_ioctl_kernel+0xb0/0x100 [drm] [ 392.402602] drm_ioctl+0x389/0x450 [drm] [ 392.402613] ? drm_connector_set_obj_prop+0x80/0x80 [drm] [ 392.402616] ? __sys_recvmsg+0x8f/0xa0 [ 392.402618] ksys_ioctl+0x98/0xb0 [ 392.402620] __x64_sys_ioctl+0x1a/0x20 [ 392.402623] do_syscall_64+0x57/0x1c0 [ 392.402625] entry_SYSCALL_64_after_hwframe+0x44/0xa9 [ 392.402627] RIP: 0033:0x7f4c05a9637b [ 392.402628] Code: 0f 1e fa 48 8b 05 15 3b 0d 00 64 c7 00 26 00 00 00 48 c7 c0 ff ff ff ff c3 66 0f 1f 44 00 00 f3 0f 1e fa b8 10 00 00 00 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d e5 3a 0d 00 f7 d8 64 89 01 48 [ 392.402629] RSP: 002b:00007fff404296f8 EFLAGS: 00000246 ORIG_RAX: 0000000000000010 [ 392.402630] RAX: ffffffffffffffda RBX: 00007fff40429730 RCX: 00007f4c05a9637b [ 392.402631] RDX: 00007fff40429730 RSI: 00000000c01064ab RDI: 000000000000000c [ 392.402631] RBP: 00000000c01064ab R08: 0000558a49538d90 R09: 0000000000000000 [ 392.402632] R10: 0000000000000000 R11: 0000000000000246 R12: 0000558a4970b400 [ 392.402632] R13: 000000000000000c R14: 0000558a49d04370 R15: 0000000000000000
[Failure rate] 5/5
[Additional information] SKU: SP5-DVT1-C2 Manifest: canonical-oem-somerville-focal-amd64-20200502-85+fossa-charmander+X38 system-manufacturer: Dell Inc. system-product-name: Latitude 5520 bios-version: 99.1.37 CPU: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz (8x) GPU: 0000:00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:9a49] (rev 01) kernel-version: 5.6.0-1020-oem