[AMD APU A9-9410] Kernel hang when using graphics acceleration

Submitted by Ben Davenport-Ray

Assigned to Default DRI bug account

Link to original bug (#100591)

Description

Kernel hangs hard whenever it has to do anything graphics accelerated or too cpu intensive (two laravel web server instances / opening chromium / opening YouTube on Firefox / I look at it too hard). It won't even let me switch to another console, forcing me to hard reboot.

I am unable to see anything using journalctl -xe when my system goes down; either the log just stops or the file is corrupted, though I also don't know what I am looking for.

I was able to confirm that it wasn't thermal overheating, and chip diagnostics say that it is okay.

Linux 4.9.20
xorg-xserver 1.19.2

added AMDgpu bugzilla labels

Alex Deucher @agd5f said:

Please attach your xorg log and dmesg output.

Ben Davenport-Ray uploaded an attachment:

Attachment 130710, "X.0.log":
X.0.log

Ben Davenport-Ray uploaded an attachment:

Attachment 130711, "dmesg":
dmesg.log

Ben Davenport-Ray uploaded an attachment:

Command was

journalctl -axb -3

the third boot being one that froze.

Attachment 130713, "journalctl output":
journal

Michel Dänzer @daenzer said:

Did this not happen with an older version of the kernel or other software components?

splitt said:

Same hang here, same CPU : booting with kernel parameter amd_iommu=off solved the problem.
For more details, please search for stoney patch disable ATS.

++

Alex Deucher @agd5f said:

https://patchwork.kernel.org/patch/9669611/

Hin-Tak Leung said:

is this patch in the release kernel yet?

mentioned in issue #892

This issue hasn't had any activity since 2019-11-19. The AMD driver stack changes rapidly and contains lots of shared code across products so it's possible that it has already been fixed. Please upgrade to a current stable kernel and userspace stack and try again. If you still experience this issue with the latest driver stack, please capture relevant logging and open a new issue referring back to this one.

closed