HP Laptop Ryzen 5500U - Fail to resume from suspend (Black screen, requires reboot)
PROBLEM
New HP Laptop with Ryzen 5500U cpu (full inxi
report below) fails to wake from suspend, resulting in a completely black (off) screen that remains unless rebooted. No keyboard, mouse, or power button presses "wake" it. Suspend fails whether entered from lid closure, the control panel (GNOME), or systemctl
. The laptop is currently tri-booting Windows 11, PopOS (kernel 5.14.8), and Manjaro (kernel 5.16.0-1). Suspend works as expected on Windows, but not any Linux distro and/or kernel that I have tried - including 5.4, 5.10, and the above.
STEPS TAKEN
A few days trying different distro, kernel, and kernel parameter (e.g., iommu=soft
) combinations. None worked. I also updated the BIOS to the latest from HP.
STEPS TO REPRODUCE
- Get an HP with Ryzen 5500U.
- Install any Linux distro
- Try to suspend and then wake
SYSTEM DESCRIPTION
System:
Host: ryzen Kernel: 5.15.8-1-MANJARO x86_64 bits: 64 Desktop: GNOME 41.2
Distro: Manjaro Linux
Machine:
Type: Laptop System: HP product: HP Laptop 15z-ef2xxx v: N/A
serial: <superuser required>
Mobo: HP model: 887A v: 59.11 serial: <superuser required> UEFI: AMI
v: F.17 date: 10/18/2021
Battery:
ID-1: BAT0 charge: 28.3 Wh (67.9%) condition: 41.7/41.7 Wh (100.0%)
volts: 11.7 min: 11.3
CPU:
Info: 6-core model: AMD Ryzen 5 5500U with Radeon Graphics bits: 64
type: MT MCP cache: L2: 3 MiB
Speed (MHz): avg: 1397 min/max: 1400/4056 cores: 1: 1397 2: 1397 3: 1397
4: 1397 5: 1397 6: 1396 7: 1398 8: 1397 9: 1397 10: 1397 11: 1397 12: 1397
Graphics:
Device-1: AMD Lucienne driver: amdgpu v: kernel
Device-2: Quanta HP TrueVision HD Camera type: USB driver: uvcvideo
Display: wayland server: X.org 1.21.1.2 driver: loaded: amdgpu
note: n/a (using device driver) - try sudo/root
resolution: <missing: xdpyinfo>
Message: Unable to show advanced data. Required tool glxinfo missing.
Audio:
Device-1: AMD driver: snd_hda_intel
Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor
driver: snd_rn_pci_acp3x
Device-3: AMD Family 17h HD Audio driver: snd_hda_intel
Sound Server-1: ALSA v: k5.15.8-1-MANJARO running: yes
Sound Server-2: PulseAudio v: 15.0 running: yes
Network:
Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
driver: rtw_8821ce
IF: wlo1 state: up mac: 14:13:33:7e:09:53
Bluetooth:
Device-1: Realtek Bluetooth Radio type: USB driver: btusb
Report: rfkill ID: hci0 state: up address: see --recommends
Drives:
Local Storage: total: 121.13 GiB used: 8.32 GiB (6.9%)
ID-1: /dev/nvme0n1 vendor: SSSTC model: CL1-8D128-HP size: 119.24 GiB
ID-2: /dev/sda type: USB vendor: Generic model: USB SD Reader
size: 1.89 GiB
Partition:
ID-1: / size: 27.74 GiB used: 8.16 GiB (29.4%) fs: ext4 dev: /dev/nvme0n1p8
ID-2: /boot size: 714.6 MiB used: 68 MiB (9.5%) fs: vfat
dev: /dev/nvme0n1p7
ID-3: /boot/efi size: 256 MiB used: 67.5 MiB (26.4%) fs: vfat
dev: /dev/nvme0n1p1
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 41.0 C mobo: N/A gpu: amdgpu temp: 38.0 C
Fan Speeds (RPM): N/A
Info:
Processes: 303 Uptime: 2m Memory: 15.04 GiB used: 1.23 GiB (8.2%)
Shell: Zsh inxi: 3.3.11
LOGS
See dmesg
attached.