Sure I can contact them. How is the feed requested, though? So that I can tell the support why the two requests are different. Maybe bot protection?
I tried again with the correct feed URL and it's working. If you want me to host it somewhere else please let me know.
I think https://medium.com/feed/@ekhaled18/feed/ should be https://medium.com/feed/@ekhaled1836/feed/ The username in the logs is incorrect maybe that's what's causing the problems?